Nissan Altima Owners Manual: NISSAN customer care program


Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:

For U.S. customers 1-800-NISSAN-1

For Canadian customers 1-800-387-0122

The Consumer Affairs Department will ask for the following information:
– Your name, address, and telephone number – Vehicle identification number (attached to the top of the instrument panel on the driver’s side)
– Date of purchase
– Current odometer reading – Your NISSAN dealer’s name – Your comments or questions


You can write to NISSAN with the information at:

For U.S. customers Nissan North America, Inc.

Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:

For Canadian customers Nissan Canada Inc.

5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5 or via e-mail at:

If you prefer, visit us at: (for U.S. customers) or (for Canadian customers)

We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.

    When reading the manual
    This manual includes information for all features and equipment available on this model. Features and equipment in your vehicle may vary depending on model, trim level, options selected, order, da ...

    Other materials:

    DLC Branch line circuit
    Diagnosis Procedure INSPECTION PROCEDURE 1.CHECK CONNECTOR 1. Turn the ignition switch OFF. 2. Disconnect the battery cable from the negative terminal. 3. Check the terminals and connectors of the data link connector for damage, bend and loose connection (connector side and harness side) ...

    P2135 TP Sensor
    Description Electric throttle control actuator consists of throttle control motor, throttle position sensor, etc. The throttle position sensor responds to the throttle valve movement. The throttle position sensor has two sensors. These sensors are a kind of potentiometers which transform the ...

    Spark plugs
    REPLACING SPARK PLUGS Iridium-tipped spark plugs It is not necessary to replace iridium-tipped A spark plugs as frequently as conventional type spark plugs because they last much longer. Follow the maintenance log shown in the “NISSAN Service and Maintenance Guide”. Do not service iridi ...