Nissan Altima Owners Manual: NISSAN customer care program

NISSAN CARES . . .

Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:

For U.S. customers 1-800-NISSAN-1
(1-800-647-7261)

For Canadian customers 1-800-387-0122

The Consumer Affairs Department will ask for the following information:
– Your name, address, and telephone number – Vehicle identification number (attached to the top of the instrument panel on the driver’s side)
– Date of purchase
– Current odometer reading – Your NISSAN dealer’s name – Your comments or questions

OR

You can write to NISSAN with the information at:

For U.S. customers Nissan North America, Inc.

Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com

For Canadian customers Nissan Canada Inc.

5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5 or via e-mail at:
information.centre@nissancanada.com

If you prefer, visit us at: www.nissanusa.com (for U.S. customers) or www.nissan.ca (for Canadian customers)

We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.

    When reading the manual
    This manual includes information for all features and equipment available on this model. Features and equipment in your vehicle may vary depending on model, trim level, options selected, order, da ...

    Other materials:

    Warning lamp
    Description • Warning lamp is built in combination meter. • Intelligent Key system malfunction is reported to the driver by the warning lamp illumination. Component Function Check 1.CHECK FUNCTION 1. Perform “INDICATOR” in the “Active Test” mode with CONSULT-I ...

    Crash zone sensor
    Removal and Installation REMOVAL 1. Crash zone sensor harness connector 2. Crash zone sensor A. Crash zone sensor nuts CAUTION: • Before servicing, turn ignition switch OFF, disconnect both battery terminals and wait at least three minutes. • Do not use air tools or electri ...

    Rear ventilator ducts
     Removal and Installation Removal 1. Remove the floor carpet. Refer to INT-19, "Removal and Installation". 2. Remove the rear ventilator duct (center). Installation Installation is in the reverse order of removal. FLOOR VENTILATOR DUCT (RH, LH) Removal 1. Remove the floor ca ...