Nissan Altima Owners Manual: NISSAN customer care program

NISSAN CARES . . .

Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:

For U.S. customers 1-800-NISSAN-1
(1-800-647-7261)

For Canadian customers 1-800-387-0122

The Consumer Affairs Department will ask for the following information:
Your name, address, and telephone number Vehicle identification number (attached to the top of the instrument panel on the drivers side)
Date of purchase
Current odometer reading Your NISSAN dealers name Your comments or questions

OR

You can write to NISSAN with the information at:

For U.S. customers Nissan North America, Inc.

Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com

For Canadian customers Nissan Canada Inc.

5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5 or via e-mail at:
information.centre@nissancanada.com

If you prefer, visit us at: www.nissanusa.com (for U.S. customers) or www.nissan.ca (for Canadian customers)

We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.

    When reading the manual
    This manual includes information for all features and equipment available on this model. Features and equipment in your vehicle may vary depending on model, trim level, options selected, order, da ...

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    Symptom diagnosis
    SQUEAK AND RATTLE TROUBLE DIAGNOSES Work Flow CUSTOMER INTERVIEW Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diagnostic Worksheet during the interview to document the facts and conditions when the noise occurs and any customer' ...

    B210D starter relay
    Description Located in IPDM E/R, it runs the starter motor. The starter relay is turned ON by the BCM when the ignition switch is in START position. IPDM E/R transmits the starter relay ON signal to BCM via CAN communication. DTC Logic DTC DETECTION LOGIC NOTE: • If DTC B210D is displa ...

    P1553 battery current sensor
    Description The power generation voltage variable control enables fuel consumption to be decreased by reducing the engine load which is caused by the power generation of the generator. The battery current sensor is installed to the battery cable at the negative terminal. The sensor measures ...