DIAGNOSIS AND REPAIR WORKFLOW

Work Flow

OVERALL SEQUENCE

DETAILED FLOW

1. GET INFORMATION FOR SYMPTOM

Get the detailed information from the customer about the symptom (the condition and the environment when the incident/malfunction occurred).

>> GO TO 2

2. CHECK DTC

1. Check DTC.

2. Perform the following procedure if DTC is displayed.

- Record DTC and freeze frame data (Print them out with CONSULT-III.) - Erase DTC.

- Study the relationship between the cause detected by DTC and the symptom described by the customer.

3. Check related service bulletins for information.

Is any symptom described and any DTC detected? Symptom is described, DTC is displayed>>GO TO 3

Symptom is described, DTC is not displayed>>GO TO 4

Symptom is not described, DTC is displayed>>GO TO 5

3. CONFIRM THE SYMPTOM

Confirm the symptom described by the customer.

Connect CONSULT-III to the vehicle in “DATA MONITOR” mode and check real time diagnosis results.

Verify relation ship between the symptom and the condition when the symptom is detected.

>> GO TO 5

4. CONFIRM THE SYMPTOM

Confirm the symptom described by the customer.

Connect CONSULT-III to the vehicle in “DATA MONITOR” mode and check real time diagnosis results.

Verify relation between the symptom and the condition when the symptom is detected.

>> GO TO 6

5. PERFORM DTC CONFIRMATION PROCEDURE

Perform DTC Confirmation Procedure for the displayed DTC, and then check that DTC is detected again.

At this time, always connect CONSULT-III to the vehicle, and check diagnostic results in real time.

If two or more DTCs are detected, refer to BCS-90, "DTC Inspection Priority Chart" and determine trouble diagnosis order.

NOTE: • Freeze frame data is useful if the DTC is not detected.

• Perform Component Function Check if DTC Confirmation Procedure is not included in Service Manual. This simplified check procedure is an effective alternative though DTC cannot be detected during this check.

If the result of Component Function Check is NG, it is the same as the detection of DTC by DTC Confirmation Procedure.

Is DTC detected? YES >> GO TO 8

NO >> Refer to GI-42, "Intermittent Incident".

6.PERFORM BASIC INSPECTION

Perform basic inspection of power distribution system. Refer to PCS-51, "Pre-Inspection for Multi-System Diagnostic".

Inspection End>>GO TO 7

7. DETECT MALFUNCTIONING SYSTEM BY SYMPTOM TABLE

Detect malfunctioning system according to PCS-154, "Symptom Table" based on the confirmed symptom in step 4, and determine the trouble diagnosis order based on possible causes and symptom.

>> GO TO 8

8. DETECT MALFUNCTIONING PART BY DIAGNOSTIC PROCEDURE

Inspect according to Diagnostic Procedure of the system.

NOTE: The Diagnostic Procedure described based on open circuit inspection. A short circuit inspection is also required for the circuit check in the Diagnostic Procedure.

Is malfunctioning part detected? YES >> GO TO 9

NO >> Check voltage of related BCM terminals using CONSULT-III.

9. REPAIR OR REPLACE THE MALFUNCTIONING PART

1. Repair or replace the malfunctioning part.

2. Reconnect parts or connectors disconnected during Diagnostic Procedure again after repair and replacement.

3. Check DTC. If DTC is displayed, erase it.

>> GO TO 10

10. FINAL CHECK

When DTC was detected in step 2, perform DTC Confirmation Procedure or Component Function Check again, and then check that the malfunction have been fully repaired.

When symptom was described from the customer, refer to confirmed symptom in step 3 or 4 and check that the symptom is not detected.

Is the inspection result normal? NO (DTC is detected)>>GO TO 8

NO (Symptom remains)>>GO TO 6

YES >> Inspection End.

Pre-Inspection for Multi-System Diagnostic

The engine start function, door lock function, power distribution system and NATS-IVIS/NVIS are closely related to each other. Narrow down the system in question by performing this inspection to identify which system is malfunctioning. For example, the vehicle security system can operate only when the door lock and power distribution system are operating normally.

1.CHECK DOOR LOCK OPERATION

Check the door lock for normal operation with the Intelligent Key and door request switch.

Successful door lock operation with the Intelligent Key and request switch indicates that the remote keyless entry receiver and inside key antenna required for engine start are functioning normally.

Can the door be locked with the Intelligent Key and door request switch? YES >> GO TO 2.

NO >> Refer to DLK-187, "Symptom Table".

2.CHECK ENGINE STARTING

Check that the engine starts when the Intelligent Key is inserted into the key slot.

Does the engine start? YES >> GO TO 3.

NO >> Refer to SEC-204, "Symptom Table".

3.CHECK STEERING LOCK OPERATION

Check that the steering locks when operating the door switch after switching the power supply from ON position (or ACC position) to LOCK position.

If the door switch is malfunctioning, BCM cannot lock the steering. If BCM does not detect DTC, steering lock unit is normal.

Does steering lock? YES >> GO TO 4.

NO >> Refer to DLK-69, "Component Function Check".

4.CHECK POWER SUPPLY INDICATOR SWITCHING

Press push-button ignition switch and check that the position indicator switches from LOCK, through ACC to ON when steering is locked.

Is each position indicator illuminating? YES >> GO TO 5.

NO >> Refer to PCS-80, "Component Function Check".

5.CHECK VEHICLE SECURITY SYSTEM

Check the vehicle security system for normal operation. Refer to SEC-13, "Vehicle Security Operation Check".

Are the inspection results normal? YES >> Inspection End.

NO >> Repair vehicle security system as necessary.