Nissan Altima Owners Manual: NISSAN customer care program

NISSAN CARES . . .

Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:

For U.S. customers 1-800-NISSAN-1
(1-800-647-7261)

For Canadian customers 1-800-387-0122

The Consumer Affairs Department will ask for the following information:
– Your name, address, and telephone number – Vehicle identification number (attached to the top of the instrument panel on the driver’s side)
– Date of purchase
– Current odometer reading – Your NISSAN dealer’s name – Your comments or questions

OR

You can write to NISSAN with the information at:

For U.S. customers Nissan North America, Inc.

Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com

For Canadian customers Nissan Canada Inc.

5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5 or via e-mail at:
information.centre@nissancanada.com

If you prefer, visit us at: www.nissanusa.com (for U.S. customers) or www.nissan.ca (for Canadian customers)

We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.

    When reading the manual
    This manual includes information for all features and equipment available on this model. Features and equipment in your vehicle may vary depending on model, trim level, options selected, order, da ...

    Other materials:

    BCM (Body control module)
    Reference Value VALUES ON THE DIAGNOSIS TOOL Terminal Layout Physical Values 1: Sedan only 2: With LH front window anti-pinch 3: With LH and RH front window anti-pinch 4: With Intelligent Key 5: Without Intelligent Key Wiring Diagram-Coupe ...

    Malfunction indicator lamp
    Description The Malfunction Indicator Lamp (MIL) is located on the combination meter. The MIL will illuminate when the ignition switch is turned ON without the engine running. This is a bulb check. When the engine is started, the MIL should turn off. If the MIL remains illuminated, the on ...

    Lan system circuit
    Description SYMPTOM: Mode door motor, intake door motor and/or air mix door motor does not operate normally. Diagnosis Procedure DIAGNOSIS PROCEDURE FOR LAN CIRCUIT 1.CHECK POWER SUPPLY FOR DOOR MOTORS 1. Press ignition switch ON. 2. Check voltage between front air control connector M37 ...