Nissan Altima Owners Manual: NISSAN customer care program

NISSAN CARES . . .

Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your NISSAN dealer are our primary concerns. Your NISSAN dealer is always available to assist you with all your automobile sales and service needs.

However, if there is something that your NISSAN dealer cannot assist you with or you would like to provide NISSAN directly with comments or questions, please contact the NISSAN Consumer Affairs Department using our toll-free number:

For U.S. customers 1-800-NISSAN-1
(1-800-647-7261)

For Canadian customers 1-800-387-0122

The Consumer Affairs Department will ask for the following information:
– Your name, address, and telephone number – Vehicle identification number (attached to the top of the instrument panel on the driver’s side)
– Date of purchase
– Current odometer reading – Your NISSAN dealer’s name – Your comments or questions

OR

You can write to NISSAN with the information at:

For U.S. customers Nissan North America, Inc.

Consumer Affairs Department P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
nnaconsumeraffairs@nissan-usa.com

For Canadian customers Nissan Canada Inc.

5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5 or via e-mail at:
information.centre@nissancanada.com

If you prefer, visit us at: www.nissanusa.com (for U.S. customers) or www.nissan.ca (for Canadian customers)

We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.

    When reading the manual
    This manual includes information for all features and equipment available on this model. Features and equipment in your vehicle may vary depending on model, trim level, options selected, order, da ...

    Other materials:

    License lamp finisher
    Removal and Installation 1. License lamp finisher REMOVAL 1. Remove the trunk lid finisher (if equipped). Refer to INT-23, "Removal and Installation". 2. Remove the license lamp finisher nuts. 3. Remove license lamp finisher by pulling toward the rear, then disconnect the tr ...

    B260d steering lock unit
    Description The electronic steering column lock performs the check by itself according to the steering lock status (before lock, after lock and unlock). DTC Logic DTC DETECTION LOGIC DTC CONFIRMATION PROCEDURE 1.PERFORM DTC CONFIRMATION PROCEDURE 1. Turn ignition switch ON. 2. Turn i ...

    Control buttons
    The control buttons for the Bluetooth® Hands-Free Phone System are located on the steering wheel. PHONE/SEND Press the button to initiate a VR session or answer an incoming call. You can also use the button to interrupt the system feedback and give a command at once. See “List o ...